Meet the Snap team

Who we are

Trip Controllers and Operations

  • Anna is a multilingual graduate with more than 4 years of experience in Broadcasting Journalism, Interpreting and Translations. She has a strong track record in the Travel industry, Retail and Customer service.

    Anna Di Donato

    Lead Trip Controller
  • Haseena is a people person. She enjoys challenges and finds it rewarding helping others – all perfect attributes for a member of the Snap Trip Controller team, working with our brilliant operators and helping Snap customers.

    Haseena Obarey

    Trip Controller
  • Aleksandra is Journalist, with multi-national experience in broadcasting and with wide array of publications. Certified senior yoga teacher and founder of yoga schools in US, Germany, France and UK. Founder of "Let 's Go Vegan".

    Aleksandra Horwood

    Trip Controller
  • Alla Schoombee

    Journey Data Analyst
  • Formerly a Tax and Reward Specialist with Citigroup, Pilates Obsessive Justine is People Manager and also manages our fantastic team of Trip Controllers.

    Justine Livingstone

    People & Finance Manager
  • Hayley loves to travel. Favourite recent adventures include trips across Scandinavia and several provinces in China. Her background is in fundraising, research and project management.

    Hayley Herman

    Finance and Admin
  • Marcus is a former president of Aston University Student Union. He's a keen skier, so he's done a lot of travelling by coach. He's pleased England's roads have fewer hairpin bends and steep, mountainous drops.

    Marcus Standish

    General Area Manager
  • Derby County fan Hannah graduated from Aston University with a degree in Economics, before joining Snap in 2017. She leads the operations team in the East Midlands.

    Hannah Northridge

    Operations Manager, East Midlands
  • Before Snap, Harry travelled the world training racehorses. He’s now Snap’s man in the West Country. His passions include bouldering and playing American Football. He also co-owns a food truck, travelling round the summer festival circuit.

    Harry Hughes-Onslow

  • Kylie is a growth marketer with over 5 years experience working with early stage tech startups and scaleups. Her focus is on creating great user experiences that reach the right people at the right time.

    Kylie Whitehead

    Digital Marketing Manager
  • Ed is a writer, loves cinema and music, and is addicted to curry.

    Ed Spencer

    Trip Controller
  • Our most recent addition to the team, Atif is an avid movie buff, globetrotter, photographer and football enthusiast.

    Atif Shamsudoha

    Trip Controller
  • Ben is an avid football fan who produces music in his spare time. An Arts and Animal lover who likes to explore the City.

    Ben Walker

    Trip Controller

Tech Team

  • Pawel has lived in the UK for 9 years, but comes originally from Łowicz, Poland. He has a masters degree in IT from the department of Maths & Computer Science in Łódź.

    Pawel Trauth

    Senior Full Stack Developer
  • Is a magician.

    Lukas Juhas

    Full Stack Developer
  • Silvia has a masters degree in Digital & Visual Communications and more than 15 years experience of working in media and creative agencies, e-commerce companies and web and marketing consultancies.

    Silvia Chiappalone

    UX/UI Designer
  • Alistair Swallow

    Algo Designer
  • With fifteen years of Customer Service experience, and nine as a Team Leader, Arul is a key member of the Trip Control, Operator Liaison and Journey planning teams, with a unique view across the business.

    Arul Mariadoss

    Algo Tester


  • Thomas is former Commercial Director of Chiltern Railways. Previously Product Development Director for National Express, he came up with the idea for Snap and quickly recognised its huge potential to transform Intercity Leisure Travel.

    Thomas Ableman

  • He founded digital agency Fat Beehive in 1997 and was one of the first into Shoreditch in the same year. He still owns Fat Beehive but has put in place a management team to enable him to lead product for Snap.

    Tom Moreton

    Product Designer
  • Christy worked in Advertising before joining Aviva as Head of Group Marketing Strategy and Internal Engagement Director. For the last four years he has been Managing Director of full-service marketing services agency, The Gate London.

    Christy Stewart-Smith

    Sales & Marketing Director
  • Before joining Snap, Paul was Area MD of Arriva London, responsible for one million passenger journeys every day. With his experience of massive transport logistics, Paul is the ideal person to manage Snap’s growing transport logistics.

    Paul Adcock

    Operations Director


  • Rob is the former Managing Director of Chiltern Railways and a transport and infrastructure development expert. He led the development of London Overground and is now also working on the East West rail route.

    Rob Brighouse

  • Leila is a founding partner at Kindred Capital. Leila is both an investor and an entrepreneur, with over a decade of operating experience in technology businesses across three continents.

    Leila Zegna

    Investor Director, Kindred Capital
  • Simon has fifteen years of experience working with early stage, high growth technology businesses. He is currently CFO of LoopUp, a SaaS business specialising in remote business meetings, which successfully floated on AIM in 2016.

    Simon Healey

    Investor Director
  • Ben Whitaker has been founder and CEO of several technology, payments and transit related companies including, the global digital ticketing provider innovating to save money for public transit agencies.

    Ben Whitaker

    Non-Executive Director

Our Reviews

  • Super, super impressed with this company.
    […] things I loved about Snap: timely texts with frequent updates, live-tracking of your coach before it comes to your stop, and excellent customer service. 
    Klesta, 2nd March 2018
  • Brilliant service! Very easy to book. Certainly won’t be my last trip and will definitely recommend to everyone!
    Rory, 21th February 2018
  • I have never had such an easy journey from Bristol to London. I will certainly use Snap again.
    Pauline, 13th February 2018

Our Values


Snap is a group of people on a mission
to make everyone want to travel by coach.


Snap people are
thoughtful and thorough


Snap people like to help
each other and others


Snap people think, talk and act as if
our customers and partners are listening.


Snap people let colleagues and partners know
what is needed of them; but let them achieve it in whatever way suits them best.

Snap Snap

We create win-win results
for travellers and transport providers, using tech.