Pick Up Should Never Be A Let Down
Our aim is to get everyone to wherever they need to go for not too much money. Boarding a coach easily is a big part of that mission.
We’ve learned along the way that ruthless efficiency in pursuit of ‘cheap’ isn’t the answer. You deserve a better travel experience than being stuffed against a train window and told to not move for 3 hours.
Having someone looking after you and your journey is what you deserve. A human touch makes a world of difference.
We choose our pick up points very carefully. Instinctively, our experienced local drivers know the best ways to get in and out of town without wasting too much time. The knowledge built up over years of coach travelling is a big asset to us. Unlike other coach companies, Snap lets drivers make the best decisions during their trips. They don't follow a specific route, they take the best way possible at that particular time on that particular day
We’ve also been understanding which pick up points are most popular for each route. How much something is used tells us if we’re onto something good and convenience is what Snap aims for.
This is how the cost is driven down. Not in a budget airline way by charging you for every little extra. If we ever start charging you for seatbelts and air-con we’ll understand if you never speak to us again. Instead, we make our customers happy by offering a convenient service. If more people are travelling with us on each route we don’t have to charge so much for each seat. So as more people start travelling the cost per bum on seat can come down.
How does it work in somewhere like Bristol?
On our Bristol to London coaches, we find a mixed bunch of people. As our service become more popular we’re able to offer more pick up points. There are the obvious points like the Christmas Steps which is central, or Clifton, which is near the University of Bristol.
We’re also aware that lots of people live on the other side of the meadows so we have a pick up on Stokes Croft.
What else makes a great pick up experience?
The answer is simple. A smile from a friendly driver.
Time and time again our reviews praise the attentive drivers who make the journey great. There’s no need to faff with tickets or email confirmations on your phone. Simply say your name, the driver checks you off and you’re away.
We gather reviews on all our trips and the drivers who get the best feedback get offered more routes with us. That means the driver who picks you up is motivated to give you the best treatment.
Snap is travel, the way you want it
We work with the best coach operators, to put on the trips you want, where and when you want them – for a price you're happy to pay.